FAQ's
Frequently asked questions
Everything you need to know about how we operate with our independent plumbing and electrical teams.
How does Elite Plumbing & Electrical work?
Elite Plumbing & Electrical is your single point of contact for professional plumbing and electrical services. We coordinate your enquiry and connect you with the appropriate qualified trade specialist for the work you require, ensuring a seamless experience from enquiry through to quotation and completion.
Who will provide my plumbing quote?
All plumbing enquiries go to one of our independent plumbing teams, who are PIRB registered and fully insured. A qualified plumber from that team will contact you directly to discuss your requirements, arrange an inspection if necessary, and provide your plumbing quotation. Our plumbing teams offer services including emergency plumbing, leak detection, burst pipe repairs, geyser work, drain unblocking, water reticulation, sewerage, and more.
Who will provide my electrical quote?
All electrical enquiries go to one of our independent electrical teams, who are registered and fully insured. A qualified electrician will contact you personally to discuss your electrical requirements, answer any questions, and provide a detailed quotation based on your project or repair.
Will I receive separate quotes for plumbing and electrical work?
Yes. If your project requires both plumbing and electrical services, each specialist will prepare a quotation for the work within their area of expertise. This ensures accurate pricing, transparent service, and specialist workmanship.
Why do you use specialist trade partners?
We believe every job should be completed by experienced professionals who specialise in their trade. By partnering with dedicated plumbing and electrical experts, we ensure you receive qualified workmanship, expert advice, and reliable service for every project.
Who do I contact first?
Simply submit your enquiry through Elite Plumbing & Electrical. We will ensure it reaches the correct specialist, who will then contact you directly regarding your quotation and next steps.
Is there any obligation after requesting a quote?
No. All quotations are provided without obligation, allowing you to review the recommended work and pricing before deciding how to proceed.
How quickly will someone contact me?
We aim to respond to all enquiries as quickly as possible. Once your request has been received, the appropriate specialist will contact you directly to discuss your requirements and arrange a quotation or site visit where required.
What plumbing services are available?
Our independent plumbing teams can assist with: Emergency plumbing, Burst pipe repairs, Leak detection, Geyser installations and repairs, Blocked drains, Drain cleaning, Water reticulation, Underground sewer repairs, General plumbing maintenance, Bathroom plumbing, Plumbing inspections and more.
What electrical services are available?
Our independent electrical teams can assist with: Electrical fault finding, Power failures, New electrical installations, Lighting installations, Plug and switch installations, DB board upgrades, Circuit breaker repairs, Compliance inspections, General residential and commercial electrical work, Maintenance and repairs.
Are your plumbing and electrical specialists qualified?
Yes. We only work with experienced professionals who are qualified within their respective trades and committed to delivering quality workmanship and excellent customer service.
Can I book plumbing and electrical work at the same time?
Absolutely. If your project requires both services, Elite Plumbing & Electrical will coordinate your enquiry so the appropriate plumbing and electrical specialists can each provide their quotation and schedule the required work.
Do you provide emergency services?
Emergency plumbing and urgent electrical assistance are available, subject to technician availability and your location. Please contact us as soon as possible so we can direct your enquiry to the appropriate specialist.
How do I request a quote?
Simply complete the enquiry form on our website or contact us by phone. We'll review your request and ensure it is passed to the correct specialist: Plumbing enquiries go to one of our PIRB-registered plumbing teams. Electrical enquiries go to one of our registered electrical teams. The relevant specialist will then contact you directly to discuss your requirements and provide a professional quotation.
Are your plumbers PIRB registered?
Yes. Our plumbing teams are registered with the Plumbing Industry Registration Board (PIRB) and fully insured. Our electrical teams are registered and fully insured.
Do I need a COC to sell my house in Cape Town?
Usually both an electrical and a plumbing certificate of compliance are needed before transfer. See our COC page for details.
What should I do if my geyser bursts?
Switch the geyser off at the DB board, close the main water stopcock, move valuables away from the water and call +27 67 151 2255.
Is there a call-out fee?
A call-out fee applies and is fully credited to your approved job.
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